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To claim for a refund, please undertake the following steps:

1. Trial the eligible product for at least 30 days from date of purchase, but no more than 90 days.
2. If you are not completely satisfied by the performance of the eligible product, please fully complete and submit online claim form by clicking “CLAIM” button below.
3. Return the eligible product in its original packaging and should reference your Claim ID to:
   

Philips Personal Health MBG
PO Box 6012
Blacktown
NSW 2148

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Postage costs for the return of the Eligible Product are the full responsibility of the Claimant and will not be refunded.